The Boulders Covid-19 Health & Safety Protocols
​___________________________________________ 

June 21, 2021

​The Boulders will be taking the following steps to ensure proper health and safety standards are in place for the Forum:

For the most up-to-date information, please visit: https://www.hilton.com/en/corporate/cleanstay/

Mask Protocols

• Masks are currently worn by all staff members.
• Guests who are fully vaccinated may choose to wear a mask or to not wear a mask, however, all guests who have not been vaccinated will be required to wear a mask indoors. 
• Masks are not required outdoors for any guest.

CleanStay Certified

• Hilton CleanStay Certified with elevated cleanliness and sanitation across the following areas
  • Guest rooms and public areas
  • Function space
  • Food and beverage service protocols for buffets and meal service
• CleanStay Information provided to planner and attendees across the entire customer journey
• Room Seals for guest rooms and meeting rooms
• Sanitising Stations with wipes & hand sanitizer in key public areas and function space.
• Vendor Compliance with Hilton EventReady standards
• Certified Inspection checklists

 
Safe & Socially Responsible

• Food and Beverage Solutions
  • Swift service
  • Attended stations
  • Prepared to order
  • Single service meal solutions (e.g., bento box and picnic style)
  • Individually portioned
  • Inspiring Menus: Locally and sustainably sourced menus
  • Responsible: Donation of food to local charities
• Physical Distancing: Creative and customized meeting sets and meal service respecting physical distancing
• Contactless Experiences: Solutions include digital check-in and check-out, digital key as well as contactless communication options.
• Environmental Impact: Reduced waste and environmental impact through thoughtful operations measured by LightStay
• Community Impact: Recommend locally-sourced products and experiences to explore outside of the meetings, to support and uplift the local community

 
Brand Standards

• CleanStay Room Seals
  • Room sealed 30 minutes prior to event start
• Inspection Checklist
  • Provided to event planner confirming room is ready and the following points have received disinfection
    • Door pulls
    • Phones
    • Podium
    • Thermostat controls
    • Room furniture
    • Lighting controls
• Guest Amenities
  • Note pads and pens removed from event room and available upon request
• Sanitizing Stations
  • With wipes & hard sanitizer in key public areas and function spaces
• Food & Beverage
  • If condiments and garnishes are made available for guest consumption, minimum par levels must be maintained according to demand. Condiments sanitized regularly.
• Physical Distancing
  • Meeting sets and meal service respecting physical distancing

 
Room Ready Checklist & Operating Protocol
The following EventReady protocols, including critical RoomReady Checklist, were developed to provide a consistent standard of meeting & events Cleanliness.

• Begin Checklist: Event Ready Assessor to begin ChickList (manually or online) including required fields & details for each event
• 16 touchpoints: EventReady Assessor to inspect & confirm RoomReady High Impact Touchpoints Checklist completed
• Submit Form: Assessor to complete RoomReady form and submit final notes to Hotel Leadership & Event Planner manually or online.
• CleanStay Seal: Assessor secures event space with CleanStay seal on primary event room door. Seals are not intended for all entries/exits.
• Secure Room: Once event room is sealed, access should be limited to critical needs designated Team Members to ensure room maintains secure. 
• Assist Event: EventReady Assessor & Hotel Team to assist Event Planner and ensure all attendees remain safe.
• 16 High Impact Touchpoints
  • Table (cleaned & disinfected)
  • Chairs (cleaned & disinfected)
  • Door Pulls & Handles (commercial grade disinfectant)
  • Thermostat Controls (commercial grade disinfectant)
  • Lighting Controls (commercial grade disinfectant)
  • Window Shades & Drape Controls
  • Podium (commercial grade disinfectant)
  • Phones (commercial grade disinfectant)
  • Sanitizing/Disinfecting Stations (available to all guests)
  • Room Furniture (commercial grade disinfectant)
  • Stage Items
  • Audio Visual
  • Physical Distancing Layout & Signage
  • Food & Beverage Prepared & displayed per CleanStay
  • Team Member Protective Equipment & Uniform
  • EventReady Protocols & Room Seal Completed